Terms & Conditions

Terms & Conditions & Disclaimer relating to the Bangor University Bangor online sales website.

Thank you for visiting the Bangor University Online Sales Website (BU) web site (the Web Site).  Please note that everything on this Web Site is subject to our Web Site terms and conditions and disclaimer (the Web Site Terms and Conditions and the Disclaimer) and you should read these before going any further.  You are treated as accepting them by browsing the Web Site. 

Intellectual Property Rights

All copyright and other intellectual property rights in any and all aspects of the Web Site including but not limited to design, text, graphics, photographs, other images and sound and their selection and arrangement, all software (including but not limited to compilations, underlying source code, and applets) and all other material on this Web site are copyright of BU and its affiliates, or have been licensed to BU by their content and technology providers or other rights holders so that BU can use such material as part of its Web Site.

You are only allowed to use the Web Site and the material contained in the Web Site as set out below.  If you wish to do anything else with any of the material you must obtain the written permission of the owner of the rights in that material.

What You Are Allowed To Do

1.      You may access any part of the Web Site.

2.      You may electronically copy and print in hard copy any individual page for your own personal use, for the purposes of placing an order with BU or using this Web Site as a shopping resource, as long as you do not do any of the things set out under What You Are Not Allowed to Do.

What You Are Not Allowed To Do

1.      You are not allowed to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), reproduce, alter, modify, tamper with in any way or otherwise use any material contained in the Web Site except as set out under What You Are Allowed to Do or with the express prior written permission of BU.

2.      You are not allowed to copy or use any material from the Web Site for any commercial purpose at all.

3.      You are not allowed to copy or otherwise use any copyright, trade mark or other intellectual property notices (whether belonging to BU or licensed to BU by their third party rights owners for use on the Web Site) except as set out under What You Are Allowed to Do without the written permission of the owner of that trade mark and/or remove any such copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the Web Site.

Governing Law and Contract Formation

You may submit orders to BU via the Web Site for the sale by it to you of any product but no contract will subsist between you and BU for the sale by it to you of any product unless and until BU confirms the particulars of your order and gives you a reference number. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time BU sends the email to you (whether or not you receive that email).

For the avoidance of doubt, when you submit an order for the sale of any product from BU via the Web Site and the Conditions of Sale in force from time to time which follow these Web Site Terms and Conditions will apply.  In the event of any conflict between such terms and the Web Site Terms and Conditions and the Conditions of Sale shall apply.

In respect of any orders that are placed by telephone, by correspondence or in person, the standard BU terms in force from time to time shall apply to the exclusion of the Web Site Terms and Conditions and the Conditions of Sale.

Information displayed on the Web Site relating to pricing and availability is subject to change by BU without notice.

For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and BU irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Disclaimer

BU is not liable for any action you may take as a result of relying on any information provided in this Web Site for any loss or damage suffered by you as a result of you taking this action.

BU tries to make sure that all information contained on the Web Site is correct but it does not accept any liability for any error or omission. All material contained on the Web Site is only provided for the purpose of providing information about BU and the products and services it supplies.

BU does not make any representation or warranty of any kind in respect of this Web Site or the material or information contained on it.

The Web Site includes links to external web sites.  These links are provided in order to help you find out further information quickly and easily.  BU is not responsible for the content of these web sites.

BU may correct any typographical error or other errors or omissions in any promotional literature, quotation or other document relating to the provision without any liability to its customers and clients.

BU reserves the right to make any changes to these Web Site Terms and Conditions, Conditions of Sale.  By browsing the Web Site you are accepting that you are bound by the current Web Site Terms and Conditions and Disclaimer and the Conditions of Sale so you should check these each time you revisit the site.

Our Company Details & Address

Bangor University
College Rd
Bangor
Gwynedd LL57 2DG

Conditions of Sale

Please see Web Site Terms and Conditions regulating the use of this Site.  Any variation to these Conditions shall not be binding unless agreed in writing.

Description
Every care has been taken to describe and portray items accurately using current technology, but variations in actual goods may occur.

Ordering
We cannot accept any liability for a failure to comply with specific instructions stated on this Web Site or for any incorrect information provided by the customer

Price
Prices are quoted inclusive of VAT applicable to supply in the UK. Where VAT does not apply a price adjustment will be made and a copy of your ex VAT invoice will be dispatched with your goods.

Stock
We cannot guarantee permanent availability of all items.  If something is not a stock item we will always give you the best information we can on anticipated dispatch date.  If the delivery date is likely to be more than 30 days from the date of order we shall notify you. Where part of an order is a non stock item, we normally only dispatch when all items of the order have become available.

Delivery

We are committed to delivering your purchases as efficiently as possible.

We use Royal Mail for all UK deliveries and DHL for international deliveries.

Between Monday – Friday all orders are dealt with on a daily basis this means that turnaround on UK deliveries is usually within 6-7 working days.  At peak times such as Christmas, deliveries may take slightly longer. PLEASE NOTE that between then 22nd of December and the 3rd of January no orders will be processed.

European deliveries usually take between 12 and 16 days

Please email shop.enquiries@bangor.ac.uk for prices and timescale on delivery of items outside of Europe. The charge for delivering items overseas varies.  We can accept orders from most overseas addresses.  Local import duties may be payable by you upon receipt.

We work closely with our carriers to ensure the best possible service, if you have not received a package within the timelines indicated above please contact us on shop.enquiries@bangor.ac.uk and we will do our best to resolve the situation

Claims arising from damage to packages in transit must be notified within 24 hours of receipt.

Should you have any queries regarding your goods, please email us on shop.enquiries@bangor.ac.uk

Returns Policy

If you are not satisfied with your goods, please return them within 28 days and we will, subject to the goods being unused and in a re-saleable condition, either exchange them or refund you. You should return the goods to Business Development, Campus and Property services, Victoria Drive, Bangor, Gwynedd LL57 2EN.   We will process returns as soon as they arrive, except during extremely busy periods when there may be a short delay

Please note:
When sending a return, the parcel is your responsibility until it reaches us; we therefore strongly recommend that you send it by registered post. The direct cost of returning and/or exchanging the goods is also your responsibility.  When returning items on which you have

We reserve the right to cancel your order at any time and issue a refund.

Contact Us

Do get in touch if you have any questions or suggestions about our online shop.

shop.enquiries@bangor.ac.uk

Please note:
When sending a return, the parcel is your responsibility until it reaches us; we therefore strongly recommend that you send it by registered post. The direct cost of returning and/or exchanging  the goods is also your responsibility.  When returning items on which you have received promotion discount or other discount, the discount will no longer apply if you choose non-promotion or non-discounted goods. Your statutory rights are not affected by these statements.

Refunds for items bought over the web as gifts can only be credited to the credit or debit card originally used to make the purchase

Liability
BU's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by BU to the customer.  BU shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.

For the avoidance of doubt, BU's liability for: (a) death or personal injury resulting from its negligence or that of its servants or agents; (b) breach of any condition as to title or quiet enjoyment of or in relation to any goods supplied by it under any agreement for hire or sale; (c) under Part I of the Consumer Protection Act 1987; (d) fraudulent misrepresentation or (e) in relation to any other liability that may not by applicable law be excluded or limited; is not excluded or limited by this agreement, even if any other term of this agreement would otherwise suggest that this might be the case.

Payment
Balance payments are due at the time of order and are payable by Debit/Credit Card

Delay
BU shall not be liable or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the goods, if the delay or failure was due to any cause beyond its reasonable control.

Representations
Our employees or agents are not authorised to make any representations concerning the goods unless confirmed by BU in writing. In entering into the contract you acknowledge that you do not rely on any such representations which are not so confirmed.